Problems should be anticipated and avoided both in everyday life and when working with modern technologies. That is why our customers can use several preventive programmes:

• AV ASISTENCE is a phone support service available 7 days a week from 7:00 to 19:00. Our experienced operator will help you find the cause and solution of your problem, or, if required, send out our technician.
• AV PREVENCE is an affordable programme for customers possessing a higher number of projectors, which are often and regularly used (training centres, schools). The programme includes regular inspections of projectors (cleaning of air filter, checking of lamp operating time) after a recommended period of 500 operating hours. The number of inspections per year depends on the intensity of operation. When the projectors are located at a single place and all of them can be inspected at the same time, our customers can benefit from discounts on additional projectors at 50 %. The programme can be applied even to comprehensive installations with a control system and other complementary components.
• AV SERVIS 24 is intended for customers purchasing an individual projector that they frequently use and an outage of which for a prolonged period of time they critically need to avoid. The programme provides for a quick repair in our service centre with a guarantee of working condition within 24 hours.
• AV JISTOTA is a combined programme for clients with professional requirements including a quick intervention at customer’s site with a free substitution of defective piece of equipment or a quick repair of the system. The programme also includes regular annual (or more frequent, if required) inspection of key components including any necessary cleaning of the projector optical unit.